- 08:00 AM - 06:00 PM
- S Finley Rd, Kennewick, WA, 99337
- info@tricitylawns.com
These Terms & Conditions (“Terms”) govern the use of services provided by Lawn Aerating & Thatching Tri-Cities, LLC (“we,” “us,” or “our”). By scheduling or receiving services, you agree to these Terms.
Lawn Aerating & Thatching Tri-Cities, LLC provides lawn aeration, dethatching, overseeding, fertilization, and related lawn care services in the Tri-Cities area, including Kennewick, Richland, and Pasco.
All services are subject to availability, site conditions, weather, and access.
All pricing is based on lawn size and property access
Pricing listed on our website represents standard conditions
Properties with narrow gates, stairs, steep terrain, limited access, or areas requiring smaller equipment may incur additional charges
Large lawns or complex properties may require an on-site or remote estimate
Final pricing is determined at the time of service if conditions differ from what was originally described.
Customers are responsible for:
Providing clear access to the service area
Ensuring gates are unlocked
Securing pets
Removing obstacles prior to service
If our crew cannot safely or reasonably access the lawn, service may be delayed or rescheduled.
Customers must clearly mark all sprinkler heads, shallow utility lines, valve boxes, oil tank caps, and similar items prior to service.
Lawn Aerating & Thatching Tri-Cities, LLC is not responsible for damage to unmarked or improperly marked items.
Lawn care results vary based on:
Soil condition
Grass type
Weather
Irrigation
Existing lawn health
We do not guarantee specific visual outcomes, as lawn health depends on factors beyond our control. Aeration plugs are intentionally left on the lawn and naturally break down over time.
Services may be delayed or rescheduled due to weather conditions, including rain, excessive heat, frozen ground, or unsafe conditions. We will make reasonable efforts to communicate scheduling changes.
Payment is due at the time of service unless otherwise agreed upon
We accept cash, check, and approved electronic payment methods
Returned or declined payments may be subject to additional fees
Annual or seasonal programs may require advance payment or recurring billing authorization
Failure to submit payment may result in service suspension.
We request at least 24 hours’ notice for cancellations or rescheduling
Late cancellations or no-shows may be subject to a service fee
Annual or seasonal lawn care programs:
Are scheduled based on optimal seasonal timing
May include multiple visits throughout the year
Are non-transferable
May be canceled with notice, subject to services already performed
Unused services do not carry cash value unless otherwise specified.
Lawn Aerating & Thatching Tri-Cities, LLC is not responsible for:
Pre-existing lawn conditions
Damage caused by undisclosed underground objects
Indirect or consequential damages related to lawn appearance
Our liability is limited to the cost of the service performed.
We reserve the right to refuse or discontinue service due to:
Unsafe conditions
Aggressive behavior
Misrepresentation of property conditions
Non-payment or repeated payment issues
All website content, logos, branding, and materials are the property of Lawn Aerating & Thatching Tri-Cities, LLC and may not be reproduced without permission.
We reserve the right to update or modify these Terms at any time. Updated versions will be posted on our website with a revised effective date.
SMS Messaging Terms
By providing your phone number through our website forms, service requests, or direct communication with Tri City Lawns, you agree to receive SMS text messages related to lawn care services, appointment reminders, service notifications, and occasional promotional messages.
Message frequency varies depending on service activity.
Message and data rates may apply based on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP. For assistance reply HELP.
SMS consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.
By providing your phone number and opting in to receive SMS messages from Tri City Lawns, you agree to receive text messages regarding lawn care services, appointment reminders, service notifications, and occasional promotional offers.
Message frequency varies.
Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance reply HELP.
For support, contact Tri City Lawns at:
Phone: (509) 591-4567
Email: info@tricitylawns.com
Wireless carriers are not liable for delayed or undelivered messages.
You must be 18 years or older to participate in our SMS messaging program.
For information about how we collect and use personal information, please review our Privacy Policy:
https://tricitylawns.com/
These Terms are governed by the laws of the State of Washington.
If you have questions about these Terms & Conditions, please contact:
Lawn Aerating & Thatching Tri-Cities, LLC
Kennewick, WA
509-948-2401
aeratetc@gmail.com
