Privacy Policy

Lawn Aerating & Thatching Tri-Cities, LLC

 Lawn Aerating & Thatching Tri-Cities, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or use our services.


Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Physical address

  • Property details (such as lawn size or access conditions)

We may also collect limited technical information automatically, such as:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of access

This information helps us improve our website and customer experience. Tri City Lawns may collect personal information including your name, phone number, email address, and service details when you submit a form, request a quote, or communicate with us through our website.


SMS Communications

If you provide your phone number through our website forms or service requests, you may receive SMS text messages from Tri City Lawns related to lawn care services, appointment reminders, service updates, and occasional promotions.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP. For assistance reply HELP.

SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.

No Sharing of SMS Information

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.


How We Use Your Information

We use the information we collect to:

  • Provide lawn aeration, thatching, fertilization, and related services

  • Schedule appointments and communicate service updates

  • Respond to inquiries and customer service requests

  • Send appointment reminders, confirmations, and follow-ups

  • Improve our services, systems, and website performance

We do not sell or rent your personal information to third parties. The information we collect is used to provide lawn care services, respond to inquiries, send appointment reminders, service updates, and occasional promotional offers related to Tri City Lawns services.


Text Messages & Phone Communication

By providing your phone number, you consent to receive calls or text messages from Lawn Aerating & Thatching Tri-Cities, LLC related to:

  • Appointment scheduling and reminders

  • Service updates

  • Customer service communications

Message and data rates may apply. You may opt out of text communications at any time by replying STOP.


Cookies & Website Tracking

Our website may use cookies or similar tracking technologies to:

  • Improve website functionality

  • Understand how visitors use our site

  • Enhance user experience

You can choose to disable cookies through your browser settings. Our website may use cookies and similar tracking technologies to improve website performance and analyze site traffic. These cookies do not collect personally identifiable information unless voluntarily submitted through website forms.


Information Sharing

We may share information only as necessary to:

  • Process payments securely

  • Use scheduling, communication, or customer management tools

  • Comply with legal obligations

Any third-party services we use are required to protect your information and use it only for providing services on our behalf.


Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to safeguard your data. Tri City Lawns takes reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies if you visit them.


Your Privacy Rights

You may request to:

  • Review the personal information we have about you

  • Correct or update your information

  • Request deletion of your information, subject to legal or operational requirements

To make a request, please contact us using the information below.

User Rights

Users may request to update or delete their personal information by contacting us directly. Users may unsubscribe from SMS communications at any time by replying STOP.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Lawn Aerating & Thatching Tri-Cities, LLC
Kennewick, WA
509-948-2401
aeratetc@gmail.com